Cancellation & Refund Policy
We take pride in the quality of True Daddy Organic Honey. If you are not completely satisfied with your purchase, we are here to help.
1. Cancellation Terms
You can cancel an order within 6 hours of placing it, or before it has been dispatched, whichever is earlier. Once dispatched, cancellations cannot be processed.
2. Return & Refund Conditions
- We offer returns and replacements if the product received is physically damaged, leaking, or has expired.
- Please submit a refund request from your customer dashboard within 7 days of delivery, along with photos of the damaged item.
- Approved refunds are processed to the original payment source within 5 to 7 business days.