Terms & Conditions

Last Updated: 17/07/2026

Welcome to True Daddy ("True Daddy", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services available through www.truedaddy.co.

By accessing, browsing, registering, or placing an order through our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

To use our website and place orders, you must:

• Be at least 18 years of age or use the website under the supervision of a parent or legal guardian.
• Provide accurate, complete, and current information during registration or checkout.
• Use the website only for lawful purposes.

We reserve the right to refuse service or cancel accounts if false or misleading information is provided.

2. Products

True Daddy offers natural food products including honey and other health products.

While we strive to ensure product descriptions, images, specifications, and pricing are accurate, minor variations may occur due to:

• Natural sourcing
• Packaging updates
• Lighting during photography
• Device display differences

Natural products such as honey may vary in colour, aroma, texture, or crystallization. These variations are normal and do not indicate defects.

3. Product Information Disclaimer

Our products are intended for general consumption and wellness.

The information provided on this website:

• Is for informational purposes only.
• Does not constitute medical advice.
• Should not replace professional healthcare consultation.

If you have allergies, medical conditions, or are pregnant or nursing, consult a qualified healthcare professional before consuming our products.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable taxes and shipping charges will be shown during checkout before payment confirmation.

In case of pricing errors caused by technical issues, we reserve the right to cancel the order and issue a full refund if payment has already been made.

5. Orders

Submitting an order does not guarantee acceptance.

Orders are confirmed only after:

• Successful payment (for prepaid orders), or
• Successful order verification (for Cash on Delivery orders, if applicable).

We reserve the right to cancel any order due to:

• Product unavailability
• Pricing errors
• Suspected fraud
• Payment verification failure
• Shipping restrictions
• Incorrect customer information

6. Payments

We support multiple secure payment methods, including:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Cash on Delivery (where available)

Payments are securely processed through trusted third-party payment gateways.

True Daddy does not store your complete debit or credit card details.

7. Cash on Delivery (COD)

Cash on Delivery may be available only for eligible locations.

We reserve the right to:

• Disable COD for certain PIN codes.
• Require prepaid payment for high-risk orders.
• Contact customers for order verification before shipment.

Repeated refusal of COD orders may result in future COD restrictions.

8. Shipping

Orders are generally processed within the timelines mentioned on the website.

Delivery timelines depend on:

• Customer location
• Courier availability
• Weather conditions
• Public holidays
• Natural disasters
• Other unforeseen circumstances

Estimated delivery dates are indicative and not guaranteed.

9. Delivery

Customers are responsible for providing:

• Correct name
• Complete address
• Accurate mobile number
• Correct PIN code

Additional delivery attempts may be subject to courier policies.

Orders returned due to incorrect addresses or customer unavailability may incur additional shipping charges.

10. Cancellation

Orders may be cancelled before shipment.

Once shipped, cancellation requests may not be accepted.

Cancellation requests are subject to approval.

11. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Refunds, where applicable, will be processed through the original payment method unless otherwise specified.

12. Affiliate Program

If you participate in the True Daddy Affiliate Program:

• Commissions are earned only on eligible completed orders.
• Cancelled, returned, refunded, or fraudulent orders do not qualify for commissions.
• Affiliate accounts involved in fraudulent activities may be suspended or terminated.
• Commission structures may change at our discretion.

Detailed affiliate terms may be published separately.

13. Promotions & Coupons

Coupons and promotional offers:

• Cannot be combined unless specified.
• May have expiry dates.
• May be limited to specific products.
• May be withdrawn without prior notice.

We reserve the right to cancel promotions in cases of misuse or technical errors.

14. User Accounts

Users are responsible for maintaining the confidentiality of their login credentials.

You agree:

• Not to share your account.
• To immediately report unauthorized access.
• To keep your information updated.

We are not responsible for losses arising from unauthorized account use caused by your failure to safeguard your credentials.

15. Prohibited Activities

Users must not:

• Use the website for unlawful purposes.
• Attempt unauthorized access to systems or accounts.
• Upload malicious software.
• Copy or scrape website content without permission.
• Interfere with website functionality.
• Misrepresent identity or impersonate others.
• Abuse promotions, coupons, or affiliate programs.

Violation of these Terms may result in suspension or legal action.

16. Intellectual Property

All content on this website, including:

• Logos
• Product names
• Images
• Graphics
• Text
• Videos
• Designs
• Software
• Icons

is owned by or licensed to True Daddy and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

17. Third-Party Services

Our website may integrate with third-party services such as:

• Payment gateways
• Shipping providers
• Analytics platforms
• Social media platforms

We are not responsible for the content, policies, or actions of third-party websites or services.

18. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

19. Limitation of Liability

To the fullest extent permitted by law, True Daddy shall not be liable for:

• Indirect damages
• Incidental damages
• Loss of profits
• Data loss
• Business interruption
• Delays beyond our reasonable control

Our total liability shall not exceed the amount paid for the relevant order.

20. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

• Natural disasters
• Floods
• Fires
• Earthquakes
• Government actions
• Pandemics
• Strikes
• Internet outages
• Courier disruptions

21. Indemnity

You agree to indemnify and hold True Daddy harmless from any claims, liabilities, damages, costs, or expenses arising from your misuse of the website or violation of these Terms.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.

23. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

24. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us:

True Daddy

• Website: https://truedaddy.co
• Email: support@truedaddy.co
• Phone: +91 99911 19187
• Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)